Studio Policies & Etiquette

The MZ experience is intentional from the moment you walk through our doors. A few simple studio guidelines help us keep the space safe, focused and welcoming for everyone.

Arrive Early

Please arrive 15 minutes before your scheduled class, allowing yourself time to check in, get settled and prepare for class without feeling rushed.

Classes begin on time. For your safety and to avoid disrupting the experience for others, late arrivals may not be permitted to join once class has started.

New to MZ?

If it's your first class with us, please arrive at least 15 minutes early.

You'll need time to check in, sign your required liability waiver and get familiar with the studio before class begins. Your instructor will also introduce you to the Mini Pro and walk you through the essentials so you feel prepared before class starts.

All new clients and guests are required to complete the MZ Lagree Liability Waiver before participating in their first class.

Grip Socks Are Required

Grip socks are mandatory for every class.

They help keep you secure on the Mini Pro and support a clean, hygienic studio environment. If you don't have a pair, grip socks are available to rent or purchase at the studio.

Come Ready to Move

Wear comfortable, breathable clothing that allows you to move freely through a full range of motion.

Bring a water bottle with you. Refill stations are available in the studio.

Jewelry, accessories or anything else that may interfere with your movement on the machine is best left at home or stored safely before class.

Keep It Scent-Free

MZ is a scent-free studio.

Please avoid strong perfumes, colognes, body sprays and heavily scented products before class out of consideration for members who may have sensitivities.

Phones Away, Presence On

Your 50 minutes at MZ are time to focus on your movement.

Please silence your phone and keep it stored away during class. If you're expecting an urgent call or need to keep your phone nearby for a specific reason, please speak with your instructor before class begins.

Respect the Space

Please treat the studio, Mini Pros and equipment with care.

Follow your instructor's direction when adjusting springs, moving between exercises or using studio equipment. If you're unsure about anything, ask — we're here to help.

Please leave your machine and surrounding space as you found it and follow your instructor's directions for cleaning equipment after class.

Let Your Instructor Know

Before class begins, please tell your instructor about any injuries, limitations, pregnancy, medical conditions or anything else that may affect your ability to participate safely.

Listen to your body throughout class. If you experience pain, dizziness or unusual discomfort, stop and let your instructor know.

Cancellations & No-Shows

We have a 12-hour cancellation policy.

If you cancel less than 12 hours before class, your booking will be considered a late cancellation. Class pack and limited-membership clients will forfeit the applicable class credit. Unlimited members may be charged the applicable late cancellation or no-show fee.

Please cancel as early as possible when you know you can't make it so another member has the opportunity to take your spot.

Personal Belongings

Please keep personal belongings in the designated areas provided.

We recommend leaving valuables at home whenever possible. MZ Lagree is not responsible for lost, stolen or damaged personal belongings except where liability cannot legally be excluded.

Be Part of the MZ Community

MZ is a space for focus, strength, growth and community.

We ask everyone who enters the studio to treat our instructors, team, fellow members and space with respect. Unsafe, abusive, threatening, discriminatory, disruptive, fraudulent or otherwise inappropriate behaviour will not be tolerated.

Come ready to move. Be considerate of the person on the machine beside you. Give yourself the space to be present.

Mindset. Movement. Zen.