Terms of Service
Last Updated: September, 2026
Welcome to MZ Lagree. These Terms of Service (“Terms”) govern your use of the MZ Lagree website, booking services, purchases, memberships, classes, and other services offered by MZ Lagree (“MZ Lagree,” “we,” “us,” or “our”).
By accessing our website, creating an account, making a purchase, booking a class, or using our services, you agree to these Terms.
1. Website Use
The MZ Lagree website is hosted through Squarespace and provides information about our studio, classes, services, memberships, packages, events, and other offerings.
You agree to use our website only for lawful purposes and not to interfere with its operation, security, or functionality.
We reserve the right to modify, suspend, or discontinue any part of our website or services at any time.
2. Booking Through Momence
MZ Lagree uses Momence for class scheduling, bookings, account management, memberships, packages, and payments.
When you create an account, make a purchase, or book a class through Momence, you may also be subject to Momence's applicable terms, conditions, and policies.
You are responsible for ensuring that the information associated with your Momence account is accurate and current.
3. Classes and Bookings
Classes are subject to availability and must be booked through our designated booking system unless otherwise specified.
Class schedules, instructors, class formats, and availability may change from time to time.
MZ Lagree reserves the right to substitute instructors, modify schedules, combine classes, cancel classes, or make other reasonable changes to our schedule.
Where a class is cancelled by MZ Lagree, we will make reasonable efforts to notify affected clients and return the applicable class credit or otherwise address the booking in accordance with our current studio policies.
4. Cancellations, No-Shows and Late Arrivals
Bookings are subject to MZ Lagree's cancellation, no-show, and late-arrival policies in effect at the time of your booking.
Applicable cancellation windows and fees will be communicated through our website, Momence, your booking confirmation, or our studio policies.
Late cancellations and missed classes may result in the loss of a class credit and/or an additional fee, depending on the membership, package, or booking type.
For safety and to minimize disruption to other clients, late arrivals may not be permitted to join a class once it has begun. A late arrival may be treated as a missed class.
5. Pricing and Payments
All prices displayed on our website or through Momence are subject to change without notice.
Applicable taxes and fees may be added to the displayed price where required.
Payments are processed through Momence and/or its third-party payment providers. By submitting payment information, you authorize the applicable payment provider to charge the payment method you provide for your purchase.
You are responsible for providing accurate and valid billing information.
6. Memberships and Packages
Memberships, class packages, introductory offers, promotional packages, and other purchases may be subject to specific conditions, including:
Expiration dates
Booking restrictions
Cancellation requirements
Renewal terms
Usage limitations
Transfer restrictions
Promotional eligibility requirements
Any specific terms presented when you purchase a membership or package form part of these Terms.
Unless otherwise stated, class credits, memberships, and packages are for the individual purchaser and may not be shared, transferred, or resold.
7. Recurring Memberships
If you purchase a recurring membership, you authorize MZ Lagree and its payment providers to automatically charge your selected payment method according to the billing frequency disclosed at the time of purchase.
Your membership will continue to renew until cancelled in accordance with the cancellation terms associated with your membership.
You are responsible for cancelling your membership within the required notice period if you do not wish for it to renew.
Any minimum commitment period, cancellation notice requirement, pause policy, or other membership-specific condition will be disclosed at the time of purchase.
8. Refunds
Unless otherwise required by applicable law or specifically stated at the time of purchase, purchases are non-refundable.
Unused classes, memberships, packages, promotional offers, and other credits are not redeemable for cash.
MZ Lagree may consider exceptional circumstances at its discretion, but doing so in one instance does not create an obligation to provide a refund in another.
9. Promotions and Introductory Offers
Promotional pricing and introductory offers may be subject to additional eligibility requirements, expiration dates, and restrictions.
Unless otherwise stated, introductory offers are available to new clients only and are limited to one offer per person.
MZ Lagree reserves the right to modify, withdraw, or refuse a promotional offer where reasonably necessary, including in cases of misuse, error, or suspected fraud.
10. Health and Fitness
Participation in Lagree and other fitness activities involves physical exertion and carries inherent risks.
You are responsible for determining whether you are physically able to participate in our classes and services. You should consult an appropriate healthcare professional before participating if you have concerns about your health, an injury, pregnancy, medical condition, or your ability to safely exercise.
You agree to inform your instructor of any relevant injury, limitation, pregnancy, or condition that may affect your ability to safely participate.
You are responsible for listening to your body, following instructor guidance, and stopping participation if you experience pain, dizziness, unusual discomfort, or other concerning symptoms.
Our instructors and staff do not provide medical advice, diagnosis, or treatment.
11. Assumption of Risk
By voluntarily participating in MZ Lagree classes or activities, you acknowledge that physical exercise involves inherent risks, including the possibility of injury.
To the extent permitted by applicable law, you voluntarily assume the ordinary and inherent risks associated with participating in the activities you choose to undertake.
You may also be required to complete a separate waiver or release before participating in MZ Lagree classes or services. Any such waiver is separate from and forms an additional condition of participation.
12. Studio Conduct
We are committed to maintaining a safe, respectful, and welcoming studio environment.
Clients are expected to treat instructors, staff, other clients, studio equipment, and facilities with respect.
MZ Lagree reserves the right to refuse service, cancel bookings, suspend accounts, or terminate memberships where a client's behaviour is unsafe, abusive, threatening, discriminatory, disruptive, fraudulent, or otherwise inappropriate.
13. Personal Belongings
Clients are responsible for their personal belongings while visiting MZ Lagree.
To the maximum extent permitted by law, MZ Lagree is not responsible for lost, stolen, or damaged personal property unless the loss or damage results from circumstances for which liability cannot legally be excluded.
14. Intellectual Property
The content of the MZ Lagree website, including text, graphics, photographs, videos, logos, branding, designs, and other materials, is owned by or licensed to MZ Lagree and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
15. Third-Party Platforms
Our website and services may integrate with or link to third-party platforms, including Squarespace and Momence.
These third parties operate under their own terms and privacy policies. MZ Lagree is not responsible for the operation, availability, security, or independent practices of third-party services except to the extent required by applicable law.
16. Privacy
Your use of our website and services is also subject to the MZ Lagree Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including information processed through Squarespace and Momence.
17. Disclaimer
We make reasonable efforts to ensure that information on our website is accurate and current. However, website content may occasionally contain errors, omissions, or outdated information.
Information provided through our website, social media, instructors, or other communications is provided for general informational and fitness purposes and should not be considered medical advice.
18. Limitation of Liability
To the maximum extent permitted by applicable law, MZ Lagree will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
19. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, policies, technology, or legal requirements.
The current version will be posted on our website with the “Last Updated” date shown above. Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by law.
20. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Any dispute relating to these Terms or MZ Lagree's services will be subject to the jurisdiction of the courts of Ontario, except where applicable consumer protection laws require otherwise.
21. Contact Us
If you have questions about these Terms, please contact us at hello@mzlagree.ca.